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Workshop Management Software
Workshop Management Software
When running an automotive workshop, time is your most valuable asset—it’s essentially what you’re selling. Every minute due to disorganized technicians, piling paperwork, constantly chasing your customers, or workflow hiccups can lead to financial losses.
IGMMA is a comprehensive and award-winning workshop management software designed to streamline and easily automate workshop operations. With IGMMA, you’ll conveniently manage your entire workshop, from appointments and job cards to invoices and customer service at your fingertips.
Benefits
Every day brings new challenges for a busy workshop manager or supervisor. With IGMMA, you can run your mechanical workshop more smoothly with a single dashboard that keeps everything in one place. Easily monitor ongoing jobs, manage your inventory, assign tasks to the right technicians, and access the details to complete work orders faster and more efficiently.
Satisfaction is what drives business long-term and is an essential factor for success. With our Workshop Management Software, take the stress of managing customers with automated reminders and digital approvals. You can keep track of service history, set up automated reminders, access vehicle information, share repair updates for instant approval, and handle feedback—all from one easy-to-use platform.
Increase your workshop’s revenue with clearer visibility into your income and expenses. With IGMMA, you can streamline invoicing and payments, reduce errors, and access real-time financial reports to make more informed business decisions. The software also allows you to increase your revenue by tracking technician performance, monitoring cash flows, and reducing no-shows with automated reminders.
Enhance your workshop’s efficiency by automating routine tasks and centralizing operations in a single dashboard. With our Workshop Management System, processes that once took you hours can now be completed in minutes, helping you serve more customers, reduce downtime, and boost productivity. With streamlined workflows, improved team communication, and data-driven decision-making, you can run your workshop more smoothly and make smarter business choices every day.
Managing parts and materials is crucial for efficient repairs. With IGMMA, you can track your workshop’s inventory, receive low-stock alerts, and manage purchase orders, and you can do all of these in real-time—helping you prevent both shortages and overstocking.
IGMMA offers advanced analytics and reporting tools that provide you in-depth insights into your workshop’s performance, sales trends, customer behavior, and more. With this data readily available at your fingertips, you can make informed decisions, identify areas for improvement, and drive business growth.
FEATURES
Easily create, assign, and monitor repair orders for any vehicle or equipment needing servicing. This feature of our Workshop Management System helps your team maintain accurate records by consolidating customer profiles, vehicle data, service history, and reported issues in one place. It streamlines your entire repair process—from job initiation to completion—ensuring nothing falls through the cracks.
IGMMA allows technicians to carry out detailed digital inspections with real-time documentation of the vehicle’s condition. This digital report includes photo and video evidence. It is sent to customers so they can visually understand any problems and approve suggested services without the need to be physically present in your workshop.
Say goodbye to manual appointment reminders! IGMMA’s automated scheduling and reminder system keeps your calendar organized and your customers informed. This helps reduce no-shows and improve the overall customer journey. Every stage of the repair process is updated in real-time, from check-in to completion, allowing for better coordination and transparency with customers via WhatsApp, email, or SMS.
Monitor technician hours to boost productivity and profitability with our easy-to-use Workshop Management Software. With IGMMA, you can efficiently monitor availability, assign technicians, allocate tools to the right jobs, manage workloads, and ensure every technician works on tasks that match their skillset. Our software ensures smooth job progress with automated production stages and a streamlined planner.
IGMMA’s integrated accounting system supports your entire financial workflow. This module ensures accuracy and efficiency, from invoice generation and bill tracking to general ledger and trial balance. You can seamlessly manage accounts receivable/payable, track income and expenses, and generate financial reports. IGMMA also easily integrates with leading accounting platforms like Zoho and QuickBooks, which ensures accurate data syncing across your operations.
IGMMA Workshop Management System makes managing customer relationships easy and boosts loyalty through automated service reminders, real-time vehicle status updates, and quick access to service history. A dedicated customer success manager is available to guide you through the software and resolve any concerns. The bonus is you have 24/7 customer support, giving you peace of mind.
Never run out of essential parts again. IGMMA’s Inventory Module helps you manage stock levels efficiently, minimize downtime, and maintain a smooth workflow. Access performance metrics and profit/loss data to keep your inventory optimized.
SECURITY
We know how much you value your data. This is why we ensure that these are fully safeguarded under internationally recognized standards (ISO 20000-1, ISO 27001, and ISO 9001). We also implement strong security measures like audit logs, data encryption, and user access controls to protect sensitive information and maintain complete transparency across your operations.
“One of the biggest advantages that Cyber Automotive Solutions has given us is the ability to look at our business from a helicopter view. We can see all the cars, in each and every branch, and what is the exact status of each car.”
-Mubarak Alsubaie, General Manager, Marakeb Auto Repair
