Automotive consulting
The convergence of technological advancements and ever-changing customer expectations poses both challenges and opportunities. Automotive management consultancy is like an anchor, ensuring businesses not only navigate this intricate maze but also emerge as industry frontrunners.
With technologies transforming traditional repair methodologies and customer demands evolving, there’s a pressing need for businesses to stay ahead of the curve. Our consultancy dives deep, offering critical insights that blend industry expertise with innovative thinking. We understand that each business is unique, and our strategies reflect this. With us, businesses don’t just survive; they lead.
Our automotive experts
From embracing cutting-edge technologies to refining customer service touchpoints, our guidance ensures businesses are prepared for tomorrow, today. Whether it’s digital transformation, operational efficiency, or customer satisfaction, we’re the strategic partner automotive businesses trust.
Sanel Hodzic
Sanel Hodzic is the founder and CEO of Cyber Automotive Solutions with over three decades of experience in the Automotive and OEM sector. He studied Automotive Engineering Technology and holds a bachelor’s degree in Business Operations from Georgia Institute of Technology. Sanel holds certifications from luxury car manufacturing companies such as Mercedes-Benz, Audi, and BMW, which provided him with unique insights into the highest standards of operational excellence. As the Founder and CEO of Cyber Automotive Solutions, he translates his extensive experience and insights into digital solutions that empower the automotive industry.
Richard crawley
Richard Crawley is Chief Operating Officer at Cyber Automotive Solutions, bringing over 30 years of leadership in aftersales operations, multi-location management, and strategic project execution across the automotive repair and service industry. He held senior roles including Managing Director at Petromin Corporation, where he oversaw 16aftersales locations across Saudi Arabia and established independent multi-manufacturer repair centers. His deep operational knowledge and strategic leadership continue to drive CAS’s rapid growth and operational impact across the GCC.
Jeff Smith
Jeff Smith is a recognized authority on performance metrics, known for his work as the author of *The KPI Book* and as a sought-after keynote speaker. With extensive experience in delivering professional qualifications tailored to the automotive industry, he brings valuable insights to businesses striving for operational excellence.
As President of the International Business Academy, Jeff plays a pivotal role in advancing professional standards and knowledge in business performance, guiding leaders to better understand and leverage KPIs for success across industries.
Robert Snook
Robert Snook brings 40 years of comprehensive experience in the collision repair industry, having worked at every level—from bodyshops and paint companies to multi-site distribution and managing a fast-growing, award-winning MSO bodyshop business. He is a highly regarded global keynote speaker, professional event moderator, respected consultant, and engaging trainer for leading brands across the worldwide collision repair industry.
Robert is also a member of a world-class network of licensed, experienced business coaches. As a coach, mentor, and consultant, he supports OEMs, manufacturers, insurers, distributors, bodyshops, industry associations, and event companies across the globe. He has worked with professionals and organizations based in the UK, Europe, South Africa, Türkiye, Middle East, USA and Australia.
Stephen Louis
With over 40 years of extensive experience in the Bodyshop and Refinishing Industry, Stephen is recognized as a leading professional in the field. Originally from the UK, he has spent the past 17 years in the Middle East, bringing a global perspective to the bodyshop industry. His approach emphasizes close collaboration with client teams, integrating solutions to optimize operations and drive success within the sector.
Stephen is committed to identifying and implementing strategies that boost bodyshop productivity and financial performance. His areas of expertise include:
- Financial Budgeting and Planning
- Capacity Planning
- KPI Analysis and Implementation
- Management and Team Mentoring
- Bodyshop Layout Design
- Development of Enhanced Processes and Standard Operating Procedures (SOPs)
- ESG Strategy Development
Capitalize on data, refine operations,
and achieve full potential
We undertake a comprehensive review of every facet of a business. By meticulously analyzing workflows, processes, and customer interactions, we identify areas of improvement and innovation. Our focus is on ensuring swift turnaround times, skyrocketing employee productivity, and seamless resource allocation. In essence, consulting is not just about navigating the present. It’s about envisioning and shaping a successful future for our partners in the automotive repair sector.
Profitability boost
Benefit from strategies designed to refine operational practices, leading to increased margins and revenue growth.
Expert analysis
Gain an objective, in-depth analysis of your operations, identifying strengths and areas for improvements.
Future-ready
Ensure your business remains a step ahead, ready to embrace the technological shifts of the industry.
