Auto Detailing Software

INTRODUCTION

In running a detailing business, you’ll be facing the day-to-day challenge of managing your operations, coordinating schedules, maintaining inventory, dealing with customers, and ensuring high-quality service. We know how overwhelming this could get.

This is where IGMMA steps in. Our auto detailing management software ensures the success of your operations by handling the complexities and unique challenges of your detailing shop seamlessly to make sure that you stay ahead of the game. Now, you can focus on delivering a high-quality service while IGMMA takes care of the administrative and operational stuff.

BENEFITS

Simplified Scheduling

Our goal is to make the processes easier for you and your customers. We created our auto detailing software to centralize all booking information so you can efficiently manage customer information and appointments. Our built-in scheduling tool allows you to plan and assign jobs to technicians in advance and with automated reminders and confirmations, you can update your customers from time to time, thus reducing no-shows and last-minute cancellations.

Streamlined Workflow Management

IGMMA utilizes technology to help you stand out from your competitors by streamlining your operations. Optimize your workflow with features that manage job scheduling, dispatch detailers, and track work progress. Our Supervisor Module allows supervisors and managers to assign tasks based on the detailer’s availability and skill set. Real-time updates and notifications also inform them about job status and any changes. Now, you can minimize downtime and maximize productivity!

Enhanced Inventory Control

Tracking your inventory is now easier with IGMMA’s Inventory Module. You can manage your detailing supplies, track usage, streamline ordering processes, connect with suppliers, and ensure you always have the necessary products to provide a top-notch service. IGMMA also offers real-time inventory tracking, which alerts you when stock levels are low and need replenishing. This feature is useful in preventing interruptions in your operations due to stockouts. You can also generate detailed inventory reports, allowing you to analyze usage patterns and optimize ordering schedules.

Improved Customer Communication

The priorities and expectations of customers have already shifted to convenience and responsiveness. This is why we want to make sure you provide them with a hassle-free journey. Facilitate better communication through appointment confirmations, service updates, and optional loyalty programs. IGMMA sends notifications via email, SMS, and WhatsApp.

Detailed Reporting and Analytics

Realize the full potential of your business. With IGMMA, you can make data-driven decisions on service trends, customer preferences, and inventory optimization. Our detailed Business Intelligence Module provides a clear overview of your business performance to help you identify areas for improvement and growth. You can also track and analyze key performance indicators such as job orders, cost breakdowns, revenue, staff efficiency, and more.

FEATURES

Appointment Scheduling and Reminders

IGMMA embodies Cyber Automotive Solutions’ human-focused approach. We considered the day-to-day processes you have in your detailing shop and developed the perfect digital solution to create a hassle-free experience for you and your customers. IGMMA minimizes missed bookings and last-minute cancellations by automating notifications to inform your customers about their upcoming appointments.

Job Management Tools

Stay ahead of the game! With IGMMA, you can easily customize detailing service packages, manage jobs, and ensure each task is completed to the highest standard. Our job management tools enable you to generate job cards for new service requests, set priorities, and track job progress from start to finish.

Dispatching System

True to being an all-in-one management system, IGMMA is also the perfect tool to manage your workforce. Our Supervisor Module shows who among the technicians reported for work, those who did not log in, and those who are on leave. This optimization allows you to reduce idle time in your operations, improve service delivery, and enhance operational efficiency.

Inventory Control System

Rest easy knowing that IGMMA has your back. Our advanced Inventory Module effectively manages your detailing supplies and cleaning products. Gain real-time visibility into stock levels, usage patterns, and return and refund points. You can also prevent stockouts and ensure seamless service with automated alerts reminding you when supplies run low.

Customer Relationship Management (CRM)

Improve your interactions with customers with our advanced car detailing software. With IGMMA, you can generate detailed customer profiles to deliver personalized service. Our CRM system also allows you to store and manage comprehensive customer data, including contact details, service history, and communication logs, that are useful in building meaningful relationships and enhancing loyalty among your customers.

Reporting and Analytics

IGMMA is a data-driven tool. Use our auto-detail software to take advantage of the historical data and generate customized reports to analyze performance metrics, identify trends, and pinpoint operational areas for improvement. Satisfy customer demands and boost profit with highly customizable reporting features that let you make informed and proactive business decisions.

Unlimited Potential

Aftersales experts designed IGMMA to grow with you. Maximize the flexibility and customizability of Cyber Automotive Solutions’ detailing software to accommodate your specific requirements and make sure that your detailing business thrives in the current detailing market and is ready to embrace the industry’s technological shifts.

SECURITY

We value your customer’s data. Thus, we implement robust security protocols to ensure that your data is protected with the highest level of security. No need to worry about data loss because you can depend on IGMMA to protect your business information and customer data.