Auto Repair Shop Software

INTRODUCTION

Here at Cyber Automotive Solutions, we know how overwhelming it is to run an auto repair shop. From managing appointments and tracking inventory to ensuring customer satisfaction and maximizing profits, the tasks could feel endless—if manually done. Our award-winning auto repair shop software IGMMA offers comprehensive tools to automate your operations, increase efficiency, and boost your bottom line. 

 

Trusted by leading repair shops in GCC and beyond, IGMMA delivers 30% profit growth and the good news is you don’t need to change anything such as your shop’s space, pricing, and workforce.

BENEFITS

Improved Efficiency 

Customer priorities and expectations have already shifted and yours should too. With the current demands of the automotive market, you should now transform your repair shop business to ensure that every aspect of it runs smoothly and quickly. Our auto shop management software lets you streamline your operations, reduce paperwork, and save valuable time. 

 

Enhanced Customer Service 

Your customers are the backbone of your business and we know how important effective communication is in dealing with your customers. IGMMA includes tools to enhance communication and even manage appointments and track service history. Provide your customers with a hassle-free journey with automated reminders and updates keeping them informed about their vehicle’s status and build lasting relationships by seamlessly managing their data and interactions. 

 

Simplified Operations

We want what’s best for you and your business. This is why aftersales experts designed our all-in-one auto shop management software to simplify job tracking, technician assignments, and invoicing. IGMMA also provides real-time status updates and custom reporting to provide you with a clear overview of your workshop’s performance. Use this feature to identify bottlenecks and further streamline your business processes for improved efficiency.

 

Increased Profits 

Exceed your financial targets with IGMMA. Our goal is to boost your profit by streamlining your operations and providing you with actionable insights, which ultimately lead to increased profit for your business. Our auto repair software also helps you track technician productivity and detect underperformers. What more is IGMMA can help you identify upsell opportunities, manage inventory efficiently, and improve billing accuracy. 

 

Improved Decision-Making 

Harness the power of data to drive growth for your business. Our workshop management software is equipped with a Business Intelligence Module that lets you have a comprehensive view of sales trends, customer preferences, and the performance of your inventory. We make sure that the detailed analytics in IGMMA are what you need in tailoring offerings, optimizing your stock levels, and addressing inefficiencies. 

FEATURES

Customer Relationship Management (CRM)

With IGMMA, you can manage customer interactions and improve customer retention with automated reminders, live vehicle status updates, and access to service history. There is a dedicated customer success manager to help you get the most out of the software and address any issues or concerns. The best thing? You can access customer support anytime, providing you with peace of mind and assistance whenever needed.

 

Appointment Scheduling and Reminders

Done are the days when you are manually texting and calling your customers to remind them about their upcoming appointment with your repair shop. IGMMA’s comprehensive and automated appointment scheduling and reminders feature simplifies and streamlines your scheduling process so you can reduce no-shows and inform your customers about upcoming appointments.

 

Job Tracking and Work Order Management

With our auto repair software, you can keep a close eye on the progress of every job. Our Workshop Module ensures an efficient workflow by enabling you to monitor the status of all repair tasks on the shop floor in real time. Now you can manage work orders effortlessly, and make informed decisions based on the live status reports.

 

Parts Inventory Management

IGMMA ensures that your shop never runs out of critical stocks. Our Inventory Module is designed to optimize every aspect of parts management and in-house inventory. By reducing downtime caused by missing parts, you can maintain a steady workflow and meet customer deadlines. What more is that you can also access key inventory performance indicators and profit and loss statements.

 

Online Invoicing

At Cyber Automotive Solutions, we want to give you and your customers a stress-free payment journey. Instead of doing it manually which can lead to errors, our Finance Module monitors expenses, manages cash flow, sends digital invoices, creates financial reports, maintains a detailed payment data history, and much more with just a few clicks.

 

Reporting and Analytics

With our auto shop management software’s Business Intelligence Module, you can gain valuable insights into your business performance. Now you can generate detailed reports on various facets of your shop’s operations including sales, labor costs, stock levels, and much more on a single page. 

 

Integration with Third-Party Tools

Another interesting feature of our auto repair software is that it can seamlessly connect with accounting software, parts suppliers, and other third-party tools like ZoHo and QuickBooks. This allows a cohesive business ecosystem and streamlines data synchronization.

 

Clock In/Clock Out

Are you looking for software that doesn’t only help you automate operations but helps you manage your team as well? Look no further because IGMMA has a built-in Technician Module with PIN-based access for easy job tracking and time management. Technicians can clock in and out through their job cards and pause time for breaks. We also have a Supervisor Module that allows team leaders to manage technicians’ hours, ensures efficient time tracking, and handles any missed clock-outs of the team. 

SECURITY

At Cyber Automotive Solutions, we value data security, and our ISO certifications (ISO 20000-1, ISO 27001, and ISO 9001) prove this. We guarantee the utmost level of data protection and integrity as we employ strict security measures such as advanced encryption protocols, strong access controls, and regular security audits.

TESTIMONIALS

“One of the biggest advantages that Cyber Automotive Solutions has given us is the ability to look at our business from a helicopter view. We can see all the cars, in each branch, and what is the exact status of each car.” 

 

– Mubarak Alsubaie, General Manager – Marakeb Auto Repair