Body Shop Management Software
Meeting modern demands in a body shop requires a multifaceted approach integrating advanced technology with industry expertise. Body shops often need help with customer retention, labor-intensive manual work, inconsistent workflow management, inaccurate estimates, and inefficient handling of insurance claims.
Our Body Shop Management Software (BMS) addresses these issues head-on. Designed to enhance transparency, boost customer satisfaction, and streamline operations, our auto body shop management software efficiently manages estimates, repairs, customer communication, and workflow. It is the culmination of three decades of expertise, experience, and data from the aftersales industry, forming a comprehensive and intelligent solution to help you overcome challenges and excel in the competitive automotive market.
Using international Standard Operating Procedures (SOP) and Automotive Body of Knowledge (BoK), our BMS lets you quickly identify bottlenecks, streamline processes, and gain real-time performance insights. This allows you to maximize output and ensure your business performs at its peak.
Key benefits
Streamlined Operations
Better Customer Experience
Satisfaction is what drives business long-term and is an essential factor for success. With our Workshop Management Software, take the stress of managing customers with automated reminders and digital approvals. You can keep track of service history, set up automated reminders, access vehicle information, share repair updates for instant approval, and handle feedback—all from one easy-to-use platform.
Boosted Revenue
Increase your workshop’s revenue with clearer visibility into your income and expenses. With IGMMA, you can streamline invoicing and payments, reduce errors, and access real-time financial reports to make more informed business decisions. The software also allows you to increase your revenue by tracking technician performance, monitoring cash flows, and reducing no-shows with automated reminders.
Enhanced Efficiency
Enhance your workshop’s efficiency by automating routine tasks and centralizing operations in a single dashboard. With our Workshop Management System, processes that once took you hours can now be completed in minutes, helping you serve more customers, reduce downtime, and boost productivity. With streamlined workflows, improved team communication, and data-driven decision-making, you can run your workshop more smoothly and make smarter business choices every day.
Smart Inventory
Managing parts and materials is crucial for efficient repairs. With IGMMA, you can track your workshop’s inventory, receive low-stock alerts, and manage purchase orders, and you can do all of these in real-time—helping you prevent both shortages and overstocking.
Features
Estimating Tools
Customer Relationship Management (CRM)
Elevate customer service with comprehensive communication tools, seamless appointment scheduling, and real-time repair status updates, securing customers are well-informed and satisfied throughout the repair process. Enjoy added reassurance with a dedicated Customer Success Manager and 24/7 customer support.
Integration with Digital Imaging Tools
Use integrated digital imaging tools to capture vehicle damage and document repair progress, providing visual records that enhance transparency and communication. You can also annotate images with notes for everyone to view.
Automated Reminders and Updates
Say goodbye to manual appointment reminders! IGMMA’s automated scheduling and reminder system keeps your calendar organized and your customers informed. This helps reduce no-shows and improve the overall customer journey. Every stage of the repair process is updated in real-time, from check-in to completion, allowing for better coordination and transparency with customers via WhatsApp, email, or SMS.
Technician Scheduling and Work Assignment
Optimize workforce management with tools for assigning jobs to technicians, tracking labor costs, and ensuring efficient use of your team’s skills and time. Our system includes Technician and Supervisor Modules to clock in/clock out, view job card status, and access in-depth productivity reports.
Inventory Management
Never run out of essential parts again. IGMMA’s Inventory Module helps you manage stock levels efficiently, minimize downtime, and maintain a smooth workflow. Access performance metrics and profit/loss data to keep your inventory optimized.
Security
To protect your data, IGMMA is built with enterprise-grade security standards (ISO 20000-1, ISO 27001, ISO 9001). Features like audit logs, user role controls, and encrypted communications ensure your information is safe. Plus, you’re never alone—our 24/7 support team and dedicated customer success manager are here to assist you every step of the way.
Features
Estimating Tools
Customer Relationship Management (CRM)
Elevate customer service with comprehensive communication tools, seamless appointment scheduling, and real-time repair status updates, securing customers are well-informed and satisfied throughout the repair process. Enjoy added reassurance with a dedicated Customer Success Manager and 24/7 customer support.
Integration with Digital Imaging Tools
Use integrated digital imaging tools to capture vehicle damage and document repair progress, providing visual records that enhance transparency and communication. You can also annotate images with notes for everyone to view.
Automated Reminders and Updates
Say goodbye to manual appointment reminders! IGMMA’s automated scheduling and reminder system keeps your calendar organized and your customers informed. This helps reduce no-shows and improve the overall customer journey. Every stage of the repair process is updated in real-time, from check-in to completion, allowing for better coordination and transparency with customers via WhatsApp, email, or SMS.
Technician Scheduling and Work Assignment
Optimize workforce management with tools for assigning jobs to technicians, tracking labor costs, and ensuring efficient use of your team’s skills and time. Our system includes Technician and Supervisor Modules to clock in/clock out, view job card status, and access in-depth productivity reports.
Inventory Management
Never run out of essential parts again. IGMMA’s Inventory Module helps you manage stock levels efficiently, minimize downtime, and maintain a smooth workflow. Access performance metrics and profit/loss data to keep your inventory optimized.
Security
To protect your data, IGMMA is built with enterprise-grade security standards (ISO 20000-1, ISO 27001, ISO 9001). Features like audit logs, user role controls, and encrypted communications ensure your information is safe. Plus, you’re never alone—our 24/7 support team and dedicated customer success manager are here to assist you every step of the way.
Testimonials
Get an expert technology partner on your side that enables you to accelerate business growth. Find out why we are trusted by the leading workshops and OEM-authorized bodyshops across the GCC.
