Tire Shop Software
INTRODUCTION
Running a tire shop is no easy task. From managing inventory to boosting sales and delivering top-notch customer service, the process demands precision and a lot of effort on your part—and yes, we know that can be overwhelming.
This is where Cyber Automotive Solutions and our award-winning tire shop software IGMMA step in. We don’t just sell you a software tool. We provide an all-in-one solution to manage your tire shop with efficiency. From inventory to sales to customer service, IGMMA will ease pressures, minimize manual labor, and enhance your business operations!
BENEFITS
Enhanced Inventory Management
Manual monitoring of your stocks is a thing of the past. IGMMA’s advanced Inventory Module tracks the availability of new tires, used tires, and/or accessories in real-time. You can sort your tires as well as the components by brand, type, and size for ease of access. Know when to restock popular tire models and cater to more customers without the fear of running out or having too much of a certain product because IGMMA gives you a heads-up of what’s available and needs reordering.
Improved Sales and Service
Don’t let your customers wait for too long. Our tire center management software IGMMA streamlines your sales processes, reduces transaction times with your customers, and even automates tire recommendations for you. You can integrate point-of-sale (POS) systems into IGMMA to ensure accurate transactions and boost your overall service. Creating invoices is now effortless and within just a click, you can create an invoice complete with important information such as your business information, list of availed services, payment details, and discounts if any.
Increased Customer Satisfaction
One of the key features of our tire dealer software is a powerful CRM Module that lets you centralize customer data, records, and communication in a single-page dashboard. Boost your customers’ satisfaction and encourage loyalty because IGMMA also provides live updates on the vehicle status, service reminders, history tracking, and even digital authorization. Your customers don’t need to be physically present in your tire shop to approve estimates and they can even monitor the status of their availed services in the comfort of their home.
Simplified Operations
We know what you need in your tire shop business. That’s why IGMMA is specially designed to simplify several processes in your shop such as tire ordering, technician assignments, and invoicing. Supervisors and team leaders can create job cards digitally and plan shifts for the employees efficiently. The customized invoice templates can be generated automatically, thus reducing errors and speeding up your payment processing. Automated follow-up emails, SMS, and WhatsApp reminders for service appointments also ensure your business is always service-ready for your customers.
Data-Driven Decision-Making
The growth of your business is also our priority. That’s why our tire shop management software provides you with quick and easy access to analytics that could help you take your tire shop to the next level. With our Business Intelligence Module, you can identify high-demand tires and components and understand sales trends, the preferences of your customers, and the performance of your inventory. Use the data to make tailored offerings to your customers, delegate jobs for your staff and technicians, and make plans for upselling and cross-selling.
FEATURES
Comprehensive Tire Inventory Management System
Avoid situations of stockpiling or stock depletion that are not only costly but can affect the satisfaction of your customers and the quality of your service. IGMMA tracks your inventory in real-time, manages orders, and optimizes stock levels to reduce storage costs. Now, you don’t have to worry about overstocking or understocking. Every process that was manually done before is now automated, which makes managing your tire shop easier.
Point-of-Sale (POS) Integration
Reduce waiting time and give your customer a hassle-free payment journey with the POS system integrated into our tire shop management software. Our software is designed to handle sales, returns, and exchanges effortlessly. Do your customers prefer card payment over card? No need to worry because IGMMA allows paying either through mobile, debit and credit cards, or cash. Now, transactions are easier, and your customers will appreciate the flexibility.
Tire Fitment Recommendations
One of the many features of our digital software is it provides automated tire recommendations for your customers based on their make and model. IGMMA uses a comprehensive database to match the right tires to each vehicle.
Customer Relationship Management (CRM)
Our CRM Module allows you to create detailed profiles of your customers including their purchase history, preferences, communication logs, and service records to help you track and provide a personalized experience for your customers and send business-specific messaging related to tire maintenance such as rotations, repairs, and seasonal services. If preferred, you can also create discounts, vouchers, points accumulation, and exclusive bonuses. Likewise, increase customer satisfaction and retention with our expert consultancy services.
Scheduling and Reminders
With IGMMA, supervisors and managers can seamlessly book client appointments and assign technicians job cards depending on their workload, availability, and expertise. Avoid no-shows and cancellations with our automated reminders and real-time vehicle updates ensuring consistent workflow and time management for your shop.
Reporting and Analytics
In a single-page dashboard, IGMMA gives you comprehensive reporting and analytics helping you gain insights into your sales, inventory levels, and customer behavior. These customizable and detailed reports can be used to understand sales trends, inventory turnover, and customer preferences, helping you make data-driven decisions and identify growth opportunities.
Integration with Tire Suppliers and Distributors
Another useful feature of IGMMA is its seamless integration with tire suppliers and distributors to help you and your team manage orders efficiently. This includes tire reordering, real-time updates on stock availability, and streamlined communication with suppliers. This integration also simplifies the procurement process and ensures a continuous supply of tires without manual effort.
Unlimited Potential
IGMMA gives you unlimited possibilities because of its flexibility and customizability. Specifically designed to grow your business, our tire shop software allows adding new and unlimited users, locations, and even functionalities with the latest advancements in automotive management. With IGMMA you have nothing to worry about as you expand.
SECURITY
Your business data is crucial to the company’s success. This is exactly why we put in place stringent measures for data security to protect sensitive business information and customer data from breaches and theft. Among the advanced security protocols you can expect from IGMMA include encryption, access controls, and regular security audits. Because it’s cloud-based, you also don’t need to worry about loss of data as the platform automatically saves to the cloud giving you peace of mind in rare events that something goes awry.
TESTIMONIALS
“When it comes to CAS, both the software and the customer support team are superb. The digital platform elevates my business, making it easy to streamline my business operations, all on the same platform. The support team is always on hand to assist, resolving any technical issue or to assist me to quickly navigate through the software in order to meet my business requirements.” – Anisa Mookadam, 75 Auto